Overview
Today, HCLTech is uniquely positioned to offer an integrated portfolio of offerings to build resilient enterprises for the coming decade of technology-driven disruption. Our unique blend of capabilities, backed by our success in building resilient enterprises, firmly positions us as one of the most reliable partners in the IT services sector.
Leading industry analyst firms like Gartner, Forrester, IDC, Everest, Avasant , HFS , Zinnov and many more recognize our continuous strategic evolution and deep-rooted strength in technology. Year-on-year, they have rated HCLTech as a leader in a range of specialized capability areas across service lines and industries. Take a peek at what analysts are saying about us today, where we stand on their competitive assessments, and why we are the go-to partner for enterprises seeking accelerated growth.
Exclusive Analyst Reports
HCLTech wins ISG Star of Excellence™ Ecosystem Excellence Award
January 2026
HCLTech has been honored with the ISG Star of Excellence™ Ecosystem Excellence Award, recognizing our leadership in building and orchestrating partner ecosystems. Based on 160 client responses, we achieved an overall CX score of 87.
HCLTech recognized as Client Champion in the ISG Star of Excellence™ Awards
January 2026
HCLTech has been named an ISG Star of Excellence™ Client Champion, reflecting our unwavering commitment to delivering exceptional client experiences and outcomes. Based on 103 client responses, we achieved an overall CX score of 88.
HCLTech wins ISG Star of Excellence™ Award for Universal BPO
June 2025
HCLTech achieved an industry-leading Customer Experience (CX) score of 82.1 for BPO, significantly surpassing the industry average of 76.5.
HCLTech named a CX Star Performer in ISG Star of Excellence™ for GenAI services
April 2025
HCLTech achieved an impressive Customer Experience (CX) score of 95 for GenAI services in the ISG Star of Excellence™. We significantly surpassed the industry average of 74.7. This recognition stands as a testament to our unwavering commitment to excellence and customer satisfaction.
HCLTech named a CX Star Performer in ISG Star of Excellence™ for Contact Centre – Customer Experience Services
March 2025
HCLTech achieved an impressive Customer Experience (CX) score of 95 for Contact Centre – Customer Experience Services in the ISG Star of Excellence™. We significantly surpassed the industry average of 80.9.
HCLTech AI Force: Scalable, modular and backed by proven AI expertise
January 2025
This report by TBR highlights notable features of HCLTech’s AI Force Platform. AI Force is a GenAI-powered platform that infuses intelligence across every phase of the development and operations life cycles.
Contact Us
GLOBAL HEAD
Rohan Kurian Varghese
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AMERICAS
Arjun Kamra
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EUROPE
Praveen Angamuthu
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APAC
Vaswati Chatterjee
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VERTICALS
BFSI & LSH
Praveen Angamuthu
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Diversified Industries
Vaswati Chatterjee
