Enabling future workplace through digital operations
HCLTech Rendezvous helps manage a multivendor collaboration infrastructure that includes chat, voice and video among others. Whether it is on-premises, on the cloud or hybrid, our vendor-agnostic solution changes the paradigm of operations through three key modules — discover, monitor and automate.
This new technology transforms traditional operations to digital with ease, enhancing user experience. It automatically identifies gaps and raises tickets with actionable insights for faster issue resolution. The solution addresses real-time issues, delivering an improved end-user experience, increasing employee productivity and improving business efficiency.
HCLTech Rendezvous offers enhanced managed workplace services and supports your enterprise journey to build a world-class communication, user experience and collaboration infrastructure.
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360-degree insights
Gain visibility on your infrastructure footprint and adoption, including types of services, usage patterns and end-of-life or support.
Intelligent monitoring
Proactive, real-time and seamless end-to-end monitoring of services to identify gaps and diagnose issues using artificial intelligence.
Improved productivity
Maintain operational efficiency without increasing costs through self-healing and assisted healing capabilities.
Synthetic monitoring
Identify problems through synthetic agents before they impact the production environment using AI and machine learning.
Vendor and architecture agnostic
A single dashboard to identify and resolve business-critical issues involving multiple vendors and technologies, regardless of deployment type.
Cognitive automation
Automate repetitive tasks such as MACDs, service requests and migration jobs using artificial intelligence, machine learning and natural language processing.
Frequently Asked Questions
Fragmented tools, low visibility and performance gaps disrupt employee experience across Unified Communications (UC) environments.
Real-time analytics highlight call drops and latency quickly; Rendezvous provides proactive alerts and unified telemetry across Unified Communications (UC) setups.
Predictive diagnostics and continuous monitoring ensure stable call quality; Rendezvous uses hybrid analytics to prevent issues across Unified Communications (UC) platforms.
It reveals performance gaps and usage trends; Rendezvous delivers a single dashboard across all Unified Communications (UC) environments.
It provides 360° visibility, proactive monitoring, and self-healing automation to improve Unified Communications (UC) performance and uptime.
Hidden dependencies and bandwidth issues cause slowdowns; monitoring platforms like HCLTech Rendezvous detect these issues early across Unified Communications (UC) systems.
Different platforms create silos and inconsistent insights; vendor-agnostic tools like Rendezvous centralize monitoring for all Unified Communications (UC) tools.
Automated alerts, synthetic monitoring, and self-healing workflows reduce disruptions; Rendezvous accelerates remediation for Unified Communications (UC) systems.
A unified, vendor-agnostic platform that discovers, monitors, and automates multi-vendor Unified Communications (UC) environments.
It aggregates insights across on-prem, cloud, and hybrid setups, giving IT teams real-time visibility into all Unified Communications (UC) tools from one dashboard.